Empowering Association and Credentialing Management

"In making a selection, Certelligence was already set up much the way I wanted things. When you start looking at 'What do I need?', ACGI answered that question far ahead of the others. There's a huge difference for us now in processing applications and renewals. For my program coordinator, 50% of the tasks she handled have been eliminated due to automated processes. We were leaping from the Stone Age into the 21st century. We now have a very sleek process through using Certelligence, and the ease of the use of the system is wonderful. Overall, I've been very pleased."

"The people at ACGI are efficient and helpful. The team's responsiveness is excellent, and they make themselves available to answer questions and are willing to lead us through or explain something again. With ACGI, I feel like we're on the same side rather than on opposite sides; we've come together and worked as a team to figure out the best ways to handle processes or specific needs that we've had. The system is great, and it's very configurable; Association Anywhere is everything we need it to be. I would definitely recommend ACGI as a vendor."

"When our company was in the market for a new association management system, we looked for a company that could help with the support of the system - not a company that would install a system and walk away.  ACGI had the right combination of features, support, and expertise.  During the implementation, we were impressed with the skill and knowledge of ACGI's engineers and their responsiveness in listening to what we needed. We're currently expanding our membership model. We have individual level memberships, and now we're adding an organizational level membership; and I've been pleased with the ability of the system to handle that important transition."

"The customer service has been fantastic. The experience has been great all the way through, and ACGI is a great company. The events module is user-friendly. It's easy to configure; it's easy on the user's end. Overall, it's a great platform. The experience has been fantastic, and I have a great relationship with all the customer service team. I have the highest regard for ACGI."

"With ACGI, we had a great implementation team, and we had a great project manager. They were responsive to any inquiries, and they answered everything in a timely manner. ACGI will go to war for you, they support you, and they help you when you need it most. It's about people. In any IT job that you have, you don't want to have vendors; you want to have partners. ACGI is a great partner."

"With the implementation, ACGI did a great job of putting a lot of information into our laps and at the same time being available if we had questions or issues. One thing that we really liked about their team was that they looked at our processes and challenged us on our business rules. The ACGI team provided suggestions as to how we can make things more efficient. Our systems became fully automated, allowing us to transition from a physical workplace to being fully virtual. This is the one vendor, the one relationship that we know is a constant. It's a good relationship, and we're very happy with the way things are."

"ACGI has built a very robust platform, and it only gets better every year as they release new features.  It has a lot of flexibility in configuration options, so you aren't forced to upend your existing processes to fit the system.  But what I appreciate most are all the external tools they've opened up to their users to work with the database.  For me, being able connect to our data and develop advanced reports and automations from Excel has been game-changing."

"ACGI is really good at listening. One of the things that was really helpful to us is the level of knowledge and insight we had access to, especially during what they call the configuration workshops, which goes beyond discovery- it's like an in-depth discovery. I appreciate ACGI's intentional approach to coming up with a configuration plan. That's where the key success comes in. That's where you get to be creative about how can you use this system to best create a management tool that is going to enable the association to succeed. I've really liked that the system is so configurable. I don't believe there is a perfect product, but this is the right product for us."